Sales Operations Analyst (SaaS)

TL;DR

Sales Operations Analyst: Partnering with cross-functional teams to optimize the sales funnel and enhance revenue operations with an accent on data-driven decision-making and Salesforce administration. Focus on streamlining GTM processes, building reporting architecture, and ensuring data hygiene across the sales lifecycle.

Location: Must be based in the Americas (Remote)

Salary: $90,000–$100,000

Company

A SaaS platform helping teams send automated, relevant messages using real-time behavioral data.

What you will do

• Analyze and optimize the sales funnel from prospecting to closed-won.
• Manage Salesforce dashboards and KPIs to track pipeline health and rep productivity.
• Own CRM data hygiene, lead routing logic, and account ownership processes.
• Partner with system admins to deploy and maintain sales tools and enhancements.
• Conduct process audits to identify opportunities for automation and scalability.
• Collaborate with Sales, Marketing, and RevOps to align GTM workflows.

Requirements

• Must be based in the Americas
• 2–4 years of experience in Revenue Operations or Sales Operations.
• Strong experience with Salesforce as a system administrator.
• Understanding of GTM processes including lead management and sales stages.
• Excellent documentation and analytical skills.
• Ownership mindset with experience executing projects end-to-end.

Nice to have

• Experience with process mapping tools like Miro.
• Hands-on experience with Gong, PlanHat, or similar sales tech stacks.

Culture & Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance.
• 16 weeks of paid parental leave.
• Unlimited PTO policy.
• Professional development and wellness stipends.
• Remote-first environment with a focus on empathy and transparency.

Hiring process

• 30-minute video call with a Recruiter.
• 45-minute video call with the Hiring Manager.
• Take-home assignment followed by a review call with a panel.