Sales Operations Analyst (SaaS)

TL;DR

Sales Operations Analyst (SaaS): Optimizing the sales funnel and streamlining processes for a fast-growing SaaS platform with an accent on Salesforce CRM management, data-driven insights, and GTM strategy alignment. Focus on developing sales dashboards, improving lead routing logic, and coordinating cross-functional projects to enhance sales productivity.

Location: Remote from the Americas

Salary: $90,000–$100,000

Company

hirify.global is a SaaS platform that empowers over 8,000 companies to send automated, data-driven communications like emails, push notifications, and SMS.

What you will do

• Analyze and optimize the sales funnel from prospecting to closed-won.
• Develop and maintain sales dashboards, reports, and KPIs for performance tracking.
• Own CRM processes (Salesforce) ensuring data accuracy and compliance.
• Support and improve lead and account routing logic for speed-to-lead.
• Partner with Systems Admins to deploy Salesforce enhancements and related tools.
• Document and maintain sales processes for clarity and alignment.

Requirements

• Strong understanding of GTM processes (lead management, sales stages, routing logic).
• Experience as a Salesforce system administrator with Lightning UX.
• Excellent documentation skills with high attention to detail.
• Strong analytical and problem-solving skills with data interpretation ability.
• Highly collaborative with strong communication skills for cross-functional work.
• 2–4 years of experience in Revenue Operations, Sales Operations, or a similar role.

Nice to have

• Proficiency in project management and documentation tools (e.g., Notion, Linear).
• Experience with process mapping tools (e.g., Miro).
• Hands-on experience with sales and marketing tooling (e.g., marketing automation platforms, PlanHat, LinkedSquares, RevenueHero, Gong).

Culture & Benefits

• Commitment to clarity, simplicity, ownership, and systems thinking.
• Emphasis on data-informed decision-making and collaborative partnership.
• 100% coverage for medical, dental, vision, mental health, and supplemental insurance premiums for employees and family.
• 16 weeks paid parental leave and unlimited PTO.
• Stipends for remote work and wellness, plus a professional development budget.
• Inclusive team culture with a commitment to increasing inclusion and equity in tech.

Hiring process

• Initial 30-minute video call with a Recruiter.
• 45-minute video call with the Hiring Manager.
• Take-home assignment followed by a 45-minute review call with a cross-functional panel.