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Business Consultant
Описание вакансии
Текст:
TL;DR
Business Consultant: Provide business consulting for solutions across ’s products, responsible for all business aspects of implementations, upgrades, and ongoing support with an accent on workshops, business analysis, solution configuration, training, and end-user support. Focus on aligning business processes to product capability, maximizing long-term business value, and architecting design solutions.
Location: Hybrid (Sydney, Australia)
Company
creates software that makes a difference, specializing in SaaS solutions for government with development labs across Australia, New Zealand, the United States, and the United Kingdom.
What you will do
- Facilitate requirements workshops with customers using standard methodology templates.
- Analyze customer business processes to inform solution design and align with product capabilities.
- Collaborate with Technical Consultants to design solutions that meet customer requirements.
- Configure the product suite to conform to documented solution designs and prototype improvements.
- Train customers in advanced aspects of product use and administration.
- Prepare test cases and detailed scripts for functional and user acceptance testing.
- Manage professional relationships with customers to ensure long-term satisfaction and value.
- Maintain individual billable utilisation greater than 70%.
Requirements
- 3-4 years of experience in rolling out large, complex projects leveraging commercial off-the-shelf solutions, with emphasis on business process mapping.
- Demonstrated experience in business analysis or consulting roles.
- Hands-on experience in UML or similar process/data modeling.
- Significant participation in functional, integration, or UAT testing on at least one project.
Nice to have
- End-user training delivery experience.
Culture & Benefits
- Work on products that help customers deliver outcomes that matter.
- Access to flexible work arrangements and a focus on employee wellbeing.
- Opportunities for learning, development, and skill expansion.
- Join a high-trust, collaborative team culture built around teamwork and quality.
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