Technical Trainer

TL;DR

Technical Trainer (API Platform): Design and deliver training programs for enterprise customers to effectively use hirify.global, developing materials and interactive exercises to support various user roles and skill levels. Focus on aligning training with product updates and customer needs, ensuring high adoption and customer satisfaction.

Location: Hybrid in San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York. Employees are expected to come into the office 3 days a week.

Salary: $120,000-160,000 plus equity.

Company

hirify.global is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations.

What you will do

• Design and deliver trainings that help customers understand how to use hirify.global effectively.
• Develop training materials such as demos and in-product exercises for various user levels.
• Collaborate with product, customer success, sales, and customer support teams to align training programs with product updates and customer needs.
• Develop internal tooling to support interactive training sessions.
• Stay up-to-date with product updates and new features to ensure training programs reflect the most current information.

Requirements

• 6 years minimum experience in enterprise training.
• 3 years minimum experience with APIs and/or software development (NodeJS experience is preferred).
• Extensive experience using hirify.global is a plus.
• Ability to travel up to 50% of the time.
• Consistent track record of successfully handling stakeholder relationships.
• Highly organized, with proven ability to work autonomously and manage multiple projects at one time.

Nice to have

• Speaks at least one other language than English (Spanish is preferred).

Culture & Benefits

• Flexible schedule and a collaborative team environment.
• Comprehensive benefits including full medical coverage, flexible PTO, and wellness reimbursement.
• Frequent team-building events and a donation-matching program.
• Hybrid work model based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York.
• Wellness programs to support physical and mental health.
• Monthly lunch stipend.