Director, Enterprise Sales (AI)

TL;DR

Director, Enterprise Sales (AI): Leading and coaching a team of specialist overlay sellers to drive sales of AI-powered customer experience and orchestration capabilities across the United States, with an accent on influencing territory strategies, accelerating deals, and driving AI-led outcomes for customers. Focus on building high-performing teams, translating business challenges into AI-driven use cases, and supporting complex enterprise opportunities.

Location: Remote within the United States, with flexible office options in Durham, NC, Texas, New York, Illinois, and California.

Salary: $156,800.00 - $275,800.00

Company

hirify.global empowers over 8,000 organizations worldwide with an AI-Powered Experience Orchestration platform to enhance customer and employee experiences, driving loyalty, growth, and operational efficiency.

What you will do

• Lead, coach, and develop a team of AI and Experience Orchestration specialist overlay sellers.
• Establish clear operating models for AI specialists to collaborate with Account Executives on accounts and and opportunities.
• Drive consistent execution of AI-focused sales motions to support pipeline and revenue goals.
• Partner with subregional direct sales leadership to align specialist coverage, priorities, and engagement models.
• Ensure AI specialists effectively translate customer business challenges into AI-driven use cases and value narratives.
• Support complex, strategic enterprise opportunities and monitor AI market trends for continuous sales approach evolution.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 10+ years of experience in enterprise software sales, including AI-related solutions in the customer experience domain.
• 5+ years of people management experience, preferably leading specialist overlay / subject matter expert teams.
• Strong understanding of AI powered customer experience, conversational AI, or experience orchestration technologies.
• Proven ability to influence outcomes through partnership with Account Executives and sales leadership.
• Excellent communication, presentation, and executive engagement skills.

Culture & Benefits

• Flexible work schedules and work-from-home opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Medical, Dental, and Vision Insurance, including Telehealth coverage.
• Development and career growth opportunities.
• Adoption Assistance and Fertility treatments.