Solutions Engineer

TL;DR

Solutions Engineer: Explaining the technical and functional aspects of the product to users, mainly on the post-sales side with an accent on providing technical advice on the products and services on the pre-sales side. Focus on ensuring all of customers are equipped to best utilize our products.

Location: Hybrid - M,T,TH in office. Austin, TX or Tampa, FL

Company

hirify.global unifies IT to simplify work for more than 35,000 customers in 140+ countries.

What you will do

• Prepare and deliver technical presentations that explain our products or services to customers and prospects.
• Guide our customers through the implementation of the hirify.global solution.
• Work closely with our sales teams to understand customer requirements and provide sales support.
• Partner with our account management department to meet the needs of our existing customer.
• Troubleshoot Windows.
• Collaborate with Engineering, Product Management, and other internal departments to resolve critical product issues and make improvements for future release.

Requirements

• 2+ Years’ experience as a Sales Engineer.
• Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac.
• You exercise sound judgment and prioritize based on customer impact.
• Polished verbal and written communication skills that deliver messages with a customer first mindset.
• You can work independently and with a team in a global environment.
• This position is NOT eligible for Visa sponsorship.

Culture & Benefits

• Collaborative, kind, and curious community.
• Full-time work that is hybrid remote.
• Comprehensive benefits package, which includes medical, dental, and vision insurance.
• 401(k) plan.
• Unlimited PTO.
• Opportunities for growth and advancement.