Partner Account Manager

TL;DR

Partner Account Manager: Optimizing reseller partner engagement and operational efficiency with an accent on deal registration, partner readiness, and program compliance. Focus on accelerating deal flow, enabling training, and streamlining operational processes within the Swiss-German speaking region.

Location: Onsite in Zurich, Switzerland. This position covers the Swiss-German speaking region.

Company

hirify.global is fundamentally reshaping the data storage industry, focusing on innovation and growth.

What you will do

• Manage day-to-day deal registration processes, including review, approval, and reassignment in Salesforce.
• Coordinate with internal Account Executives for seamless handoffs and clarity on partner-led opportunities.
• Guide partners to access mandatory and optional sales, technical, and certification training resources.
• Serve as the primary contact for partner program inquiries, incentives, and requirements.
• Resolve operational roadblocks and systems-related issues like portal access and CPQ problems.
• Identify friction points and contribute to efforts that enhance reseller experience and operational efficiency.

Requirements

• Experience providing high-quality support or relationship management with channel partners or resellers in a technology or B2B environment.
• Demonstrated proficiency with core sales systems, including Salesforce and partner management portals.
• High degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize operational processes.
• Excellent verbal and written communication skills to explain technical and programmatic details.
• Verbal and written fluency in French is required.
• Fluency in both Swiss-German (or German) and English is required.

Culture & Benefits

• Opportunity for innovation and significant contribution to the data storage industry.
• Focus on employee growth and development, recognized as a Great Place to Work.
• Team-oriented environment with a focus on collaboration.
• Variety of perks including flexible time off and wellness resources.
• Commitment to fostering a strong and inclusive team, with Employee Resource Groups.