Sales Engineer (AI)

TL;DR

Sales Engineer (AI): Bringing technical expertise to pre-sales engagements and implementations for a B2B SaaS platform in the insurance industry, connecting customer needs to technical capabilities and designing solutions. Focus on designing API-driven solutions, managing data flows across distributed systems, and understanding cloud architectures to guide clients toward practical, scalable solutions.

Location: Onsite in London, UK

Company

hirify.global is a UK-based Insurtech creating disruptive SaaS solutions for the insurance industry, operating as an autonomous business within Pacific Life.

What you will do

• Provide technical expertise in pre-sales and early implementation phases, acting as a trusted advisor to clients and internal teams.
• Design solutions aligning business goals with technical capabilities and regulatory considerations.
• Contribute to high-quality documentation, reference architectures, and reusable assets to aid scaling.
• Advise technical teams on integrations, data flows, and sequencing, and support complex enterprise sales cycles.
• Help steer implementation and hyper-care, acting as an escalation point for complex design or integration issues.
• Capture customer insights and translate them into feedback for Product and Engineering teams.

Requirements

• Strong experience designing and explaining API-driven solutions (RESTful services, authentication patterns, data flows).
• Hands-on familiarity with API design, testing, and debugging tools like Postman, Apache JMeter, OpenAPI/Swagger specifications, browser developer tools, and cURL.
• Experience working with data formats such as JSON, XML, and CSV, including data transformation using technologies like Dataweave, Javascript-based transformations, or JSONata.
• Familiarity with event-driven and messaging concepts (e.g., queues, pub/sub patterns, event streaming).
• Experience with API mocking tools and creating architecture diagrams and technical documentation using tools like Lucidchart or draw.io.
• Comfortable working with cloud-based architectures and discussing concepts such as scalability, security, and reliability.

Nice to have

• Experience in insurance or underwriting platforms.

Culture & Benefits

• 25 days of annual leave with the option to buy/sell more days, plus adoption, fertility, and enhanced parental leave.
• Comprehensive private insurance for employees and dependents, Group Life Insurance, and Group Income Protection.
• 15% combined employee/employer contributions to savings and retirement.
• Subsidized gym membership, access to Employee Assistance Program, Cycle to Work, and Electric Car Salary Sacrifice Scheme.
• Time off for volunteering and charitable matching of employee donations.
• Commitment to accessibility, providing accommodation during the recruitment process upon request.