Cs Solution Architect - Payroll & Benefits (Nyc)

TL;DR

Cs Solution Architect - Payroll & Benefits (Nyc): Creating a close relationship with the Product team, and gain a technical understanding of the Payroll system between hirify.global’s HR platform and clients’ existing systems & Payroll Hub platform functionality with an accent on successful implementations and ongoing client satisfaction. Focus on providing technical solutions and hands-on support throughout the Payroll & Benefits lifecycle.

Location: Must be located in the New York Metro Area and willing to work in the NYC office 2-3 days a week (Tuesday - Thursday). While this is a remote position, hirify.global is currently authorized to hire in the following states: CA. CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA.

Salary: $120,000 - $160,000 per year

Company

hirify.global is a village filled with amazing people.

What you will do

• Serve as the primary resource for any Payroll & Benefits related inquiries around implementation, roadmap, and client roadblocks.
• Provide expert guidance to clients and implementation managers on best practices for Payroll & Benefits, including product setup for better engagement and common configurations.
• Work closely with Product teams to address Payroll & Benefits related feature requests, and provide feedback to influence the product roadmap.
• Conduct training sessions for both internal teams and clients to ensure they are equipped with the knowledge to manage and maintain the platform including live solutions and new releases.
• Identify opportunities to enhance processes, tools, and methodologies to improve efficiency and client outcomes.

Requirements

• Background in HR or HR Tech implementation is preferred.
• 3+ years experience with US Payroll vendors such as ADP, Rippling, Paychex, Gusto or SurePayroll and BenAdmin vendors.
• Experience with integrations and payroll information systems in a technical, customer-facing role such as Payroll Specialist in a tech company, Implementation Manager, Customer Engineer, or Solutions Engineer.
• Customer success orientation with a focus on understanding client needs and ensuring their satisfaction with the implemented solutions.
• Able to effectively communicate technical information to both internal teams and non-technical clients.
• Strong strategic thinking paired with excellent technical, communication, and problem-solving skills.

Nice to have

• Understanding of the SaaS business model and experience working with subscription-based products.
• Experience with system integrations & APIs
• Experience working with global teams
• Experience with tools like Slack, Salesforce, and Asana is an advantage.

Culture & Benefits

• Stock options at a high-growth unicorn startup
• 100% subsidized medical, dental, and vision coverage for employees
• 401(k) with a 3% company match starting from Day 1
• Hybrid working model for bobbers in the NY metro area
• Work from home allowance to get your home office set up!
• Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment