Senior Manager AI Solutions Engineer (AI)

TL;DR

Senior Manager AISE (AI): Leading and growing a team of post-sales AI Solutions Engineers focused on scaled customer success programs, with an accent on strategy, execution, and driving customer outcomes. Focus on defining repeatable engagement models, tracking key metrics, and fostering cross-functional alignment to improve self-serve experiences and AI adoption.

Location: This role is based in the US, with offices in Livingston, NJ, New York, NY, Sunnyvale, CA, Bellevue, WA, and Philadelphia, PA. While a hybrid work environment is prioritized, remote work may be considered for candidates more than 30 miles from an office. Applicants must be a U.S. person (U.S. citizen, national, lawful permanent resident, refugee, or asylee) to comply with U.S. Government export regulations.

Salary: $188,000–$275,000

Company

CoreWeave, the AI Hyperscaler™, acquired hirify.global to create a powerful end-to-end platform for developing, deploying, and iterating AI faster, trusted by over 1,500 organizations including OpenAI and Meta.

What you will do

• Lead, onboard, coach, and retain a high-performing team of Scale Post-Sales AISE.
• Define and execute a scaled post-sales engagement model, success milestones, and program portfolio (e.g., onboarding cohorts, office hours, enablement webinars).
• Build instrumentation and an operating cadence to track outcomes like activation, time-to-first-value, and feature adoption.
• Partner with Support, Sales, Product, Docs, and Engineering to reduce friction and improve self-serve experiences.
• Feed adoption insights into roadmap and enablement improvements.

Requirements

• 6–10+ years in customer-facing technical roles (Solutions Engineering, Solutions Architecture, Technical CSM, Post-Sales Engineering).
• 2+ years of people management or team leadership experience.
• Proven experience building and operating scaled customer success motions (1-to-many programs, lifecycle enablement, playbooks, templates).
• Strong technical foundation in ML/AI workflows and modern tooling.
• Excellent communication skills, able to influence across functions and present to groups.
• Highly operational, capable of setting goals, building dashboards, and driving continuous improvement.
• Must be a U.S. person (citizen, national, lawful permanent resident, refugee, or asylee) due to export control compliance requirements.

Nice to have

• Experience building and scaling technical post-sales teams across geographies.
• Familiarity with data engineering, MLOps/LLMOps practices, and modern deployment tooling (Docker, Kubernetes, cloud-native services).
• Knowledge of enterprise adoption metrics and operational reporting for technical teams.

Culture & Benefits

• Competitive base salary, discretionary bonus, and equity awards.
• Comprehensive benefits including 100% paid medical, dental, and vision insurance.
• Flexible Spending Account (FSA), Health Savings Account (HSA), and 401(k) with employer match.
• Tuition Reimbursement and Employee Stock Purchase Program (ESPP).
• Mental Wellness Benefits through Spring Health and family-forming support by Carrot.
• Paid Parental Leave and flexible, full-service childcare support with Kinside.
• Flexible PTO and a casual work environment.
• Catered lunch each day in office/data center locations.
• Focus on innovation, collaboration, and continuous learning in a hyper-growth stage.