Account Management Specialist (Asset Management)

TL;DR

Account Management Specialist (Asset Management): Building and maintaining long-term relationships with senior-level decision makers in asset management, focusing on increasing product adoption and revenue per account. Focus on developing trusted advisor relationships, identifying upsell opportunities, and conducting strategic business reviews to achieve client and company objectives.

Location: Based in London - Bishopsgate, UK, with a mandatory valid work permit for the UK. The role offers flexibility to work remotely up to 20 days per year.

Company

hirify.global is a leading financial technology corporation that provides market services and solutions to asset owners and allocators globally.

What you will do

• Develop trusted advisor relationships with customer stakeholders and executive sponsors to ensure they are leveraging the application to achieve full business value.
• Cover all new and expanded clients in EMEA, with a specific focus on the Middle East region.
• Serve as the voice of the customer, tracking client pulse and helping them get the most out of hirify.global's products and services.
• Monitor and recommend strategies to increase user usage and adoption.
• Coordinate internal implementation, reporting needs, training, and product resources as needed.
• Partner with the Sales Team to identify client upsell opportunities.
• Conduct strategic business reviews to gauge progress, identify areas for improvement, and gather key client metrics.

Requirements

• Bachelor's degree in Business or a related field.
• Previous experience from sales, customer success, or relationship management role from a financial software company or asset management firm.
• Superb relationship-building, communication, and negotiation skills.
• Ability to collaborate effectively with a variety of sales and technical contributors.
• Consultative sales and account management approach, strategic thinking, and deal-closing skills.
• Ability to lead client calls and a high comfort level with conflict resolution.
• Valid work permit in UK is mandatory.

Nice to have

• Bilingual proficiency in Arabic and English.
• Strong understanding of institutional investment markets.
• In-depth understanding of the unique dynamics, cultural nuances, and business landscapes within the Middle East region.

Culture & Benefits

• Competitive base salary and sales commission.
• Annual equity grant and Employee Stock Purchase Plan offering discounted company shares.
• Pension matching.
• 28 paid vacation days plus 6 additional days off per year, with extra vacation time based on tenure.
• Work from (almost) anywhere – up to 20 days/year.
• Paid time off to volunteer and health insurance.