Engineering Manager, Site Reliability (Fintech)

TL;DR

Engineering Manager, Site Reliability (Fintech): Leading and growing a high-performing SRE team responsible for the scalability, reliability, and robustness of hirify.global’s platform with an accent on incident management, on-call operations, and SLIs/SLOs. Focus on driving continuous improvement through post-incident reviews, guiding infrastructure investments, and championing operational excellence.

Location: Hybrid work environment: we value meaningful collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us.

Company

hirify.global is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned.

What you will do

• Lead, coach, and grow a high-performing Site Reliability Engineering team, supporting career development and technical excellence.
• Own the reliability, scalability, and performance of hirify.global’s platform.
• Lead and evolve SRE best practices, including incident management, on-call operations, SLIs/SLOs, and error budgets.
• Partner with Engineering, Product, and Data teams to embed reliability and scalability into features.
• Drive continuous improvement via post-incident reviews, root cause analysis, and preventative actions.
• Define and track key reliability KPIs (e.g., uptime, latency, incident frequency, MTTR) to inform decisions.

Requirements

• 3+ years of experience managing or leading engineers and 6+ years of experience in Site Reliability Engineering, Platform Engineering, or Infrastructure roles.
• Strong track record of owning and improving system reliability, scalability, and performance in production environments.
• Experienced in improving observability, performance, or operational maturity at growing companies.
• Led teams through incident response, postmortems, and reliability improvements using data.
• Strong foundation in operating and scaling production systems in cloud environments (e.g., AWS) and modern infrastructure practices (IaC, CI/CD, monitoring, alerting).
• Proven record of partnering with Product and Engineering leaders to balance delivery velocity with long-term reliability and operational excellence.
• Highly collaborative and experienced in leading cross-functional initiatives.

Nice to have

• Built or scaled an SRE or platform team at a growing fintech startup.
• Experience supporting high-availability, customer-facing systems in fintech or other regulated environments.
• Familiar with SRE best practices such as SLOs, error budgets, and capacity planning at scale.

Culture & Benefits

• Competitive salary and meaningful equity for all employees.
• Comprehensive health benefits from day one, including health, dental, and vision coverage for you and dependents.
• Flexible vacation (15 days + 5 flex days) and an extra week of office closure for holidays.
• Parental leave (12 weeks with 100% salary top-up) for all full-time employees and parents.
• Hybrid work environment in Toronto with lunch, snacks, and beverages provided.
• Dog-friendly office space in Toronto.
• Commitment to personal and professional growth through feedback, mentorship, and coaching.
• Mac-first company with top-tier equipment in Toronto offices.
• Social connection through annual company-wide get-togethers, quarterly team events, and happy hours.

Hiring process

• Stage 1: A 1-hour Google Meet call with a member of the People team.
• Stage 2: A 1-hour Google Meets video call with the hiring manager (VP of Engineering).
• Stage 3: A 1-hour in-person interview with a member of hirify.global’s senior leadership team.
• Stage 4: A 1-hour live technical assessment via Google Meet, or in person, with a panel of interviewers (technical leaders & stakeholders).