Business Value Engineer (Observability)

TL;DR

Business Value Engineer (Observability): Defining, articulating, and quantifying business value across products and services with an accent on developing ROI/TCO models and customer insights. Focus on enabling pre/post sales teams through compelling data storytelling and fostering strategic cross-functional partnerships.

Location: Remote (United Kingdom)

Salary: £101,609–£121,930 OTE

Company

hirify.global is a remote-first, open-source company providing observability solutions with tools like Grafana, Mimir, Loki, and Tempo, used by over 3,000 companies globally.

What you will do

• Collaborate with customers to uncover new opportunities for growth and profitability.
• Develop compelling ROI/TCO models to quantify value areas driven by new products and market trends.
• Enable pre/post sales teams through training and content development to showcase Grafana's value.
• Partner with cross-functional teams to create a unified value proposition narrative.
• Work closely with Account Executives, Solutions Engineers, and Observability Architects to articulate business value.

Requirements

• 3-5+ years of experience in value management, consulting, or engineering.
• Deep understanding of building quantitative and qualitative analyses.
• Ability to analyze complex data sets and create compelling customer-facing stories.
• Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance).
• Possess a growth mindset, willing to learn new technologies and adapt quickly.

Nice to have

• 3+ years of Observability experience (Grafana, Prometheus, or Loki).
• Familiarity with the Open Source landscape and community.

Culture & Benefits

• 100% remote, global culture with a collaborative and shared purpose.
• Work in a high-growth, ever-evolving organization.
• Transparent communication and open decision-making.
• Innovation-driven environment with autonomy and support to try new things.
• Defined opportunities for career growth and development.
• Global annual leave policy of 30 days per annum, including Grafana Shutdown Days.
• In-person onboarding for new team members.