Manager, GFO (Global Field Organization) Engagement & Programs

TL;DR

Manager, GFO Engagement & Programs: Building and running engagement, communications, and operating narratives for the Global Field Organization with an accent on translating strategy into clear priorities and consistent execution. Focus on designing predictable communication cadences, supporting strategic program deployment, and integrating customer feedback into program evolution and leadership messaging.

Location: Remote (USA) with occasional travel to support major Field moments, leadership forums, and selected customer engagements across Europe, the US, and APAC.

Salary: $147,815 - $182,595 (annual base)

Company

hirify.global builds uncomplicated service software that delivers exceptional customer and employee experiences for over 72,000 companies worldwide.

What you will do

• Own the engagement, communications, and operating narrative for the Global Field Organization.
• Translate GFO strategy into clear, focused priorities that resonate across regions and functions.
• Design and operate a predictable cadence of Field communications, leadership updates, and engagement moments.
• Support the deployment, tracking, and reporting of priority GFO strategy programs and initiatives.
• Work directly with customers, in partnership with Field leaders, to gather feedback on program impact.
• Synthesise customer feedback into clear themes, insights, and impact assessments to inform program evolution and strategic adjustments.

Requirements

• Experience in a strategic communications, engagement, or program role supporting Field, GTM, or commercial organisations in a SaaS or technology environment.
• Proven ability to operate effectively as a senior individual contributor in global, matrixed organisations.
• Experience working closely with senior leaders and executives, translating strategy into action.
• Exceptional strategic communication and organisational storytelling capability.
• Strong business acumen and curiosity about customers, revenue motion, and Field execution.
• Ability to translate customer feedback into actionable insight for strategy, programs, and leadership decision-making.

Nice to have

• Experience supporting the deployment, tracking, or reporting of cross-functional strategy or transformation programs.
• Experience engaging directly with customers to gather feedback, understand business impact, or inform strategy and program evolution.
• Exposure to fast-growth, high-change environments.

Culture & Benefits

• Equity + ESPP (Employee Stock Purchase Plan).
• Flexible PTO and flexible spending.
• Multiple options for dental, medical, vision, disability, and life insurances.
• Commuter benefits and wellness benefits.
• Adoption and parental leave benefits.
• An environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds.