Principal Partner Success Manager

TL;DR

Principal Partner Success Manager: Driving the scale and maturity of hirify.global's highest priority partners and ensuring high-quality customer outcomes with an accent on strategic advisory for practice/org structure, services methodology, and deal support. Focus on navigating complex partner ecosystems, resolving escalated projects, and advocating for partner needs within hirify.global.

Location: Fully remote in EMEA (excluding required travel).

Company

hirify.global is a leader in enterprise orchestration, providing an AI-powered platform to streamline operations by connecting data, processes, applications, and experiences globally.

What you will do

• Own a portfolio of hirify.global partners, focusing on GSIs, large SIs, and priority boutique SIs.
• Drive partners to scale and mature their hirify.global practice and deliver high-quality outcomes for joint customers.
• Build strong relationships with key partner leaders and act as a strategic advisor.
• Help partners win key deals by guiding proposals and aligning co-delivery plans.
• Monitor partner-led projects, support escalated situations, and track metrics.
• Act as an internal expert and advocate for your partners within hirify.global.

Requirements

• Deep experience (10+ years) in an Enterprise SaaS environment in roles like Partner Success, Professional Services, Customer Success, or Partner Sales.
• Strong Professional Services experience, including building/scaling delivery practices and Services Go-To-Market.
• Experience working with or within Partner organizations, managing a portfolio of global partners.
• Technical fluency in iPaaS/Enterprise Orchestration to assess integration/automation projects.
• Experience with program design, rollout, change management, and data analysis.
• Fluency in English required.
• Ability to travel up to 25% as needed.

Nice to have

• Location in London or Barcelona (hirify.global’s EMEA offices).
• Fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish).

Culture & Benefits

• Flexible, trust-oriented culture empowering ownership.
• Driven by innovation and looking for team players.
• Focus on balancing productivity with self-care.
• Vibrant and dynamic work environment.
• Recognized as a top cloud company and best company for remote workers.