TL;DR
Associate Solutions Engineer (SaaS): Acting as a technical advisor to develop technical solutions aligned with customer needs, bridging the gap between business development and engineering. Focus on mastering the hirify.global Cloud Platform and collaborating with AI tools to enhance processes.
Location: Remote (United States)
Salary: $90,000 - $100,000
Company
hirify.global empowers brands to create digital customer experiences with open source Drupal at its core.
What you will do
- Develop a deep understanding of hirify.global’s products and value propositions.
- Gather customer business needs to tailor solutions using hirify.global products.
- Create solution proposals, presentations, and customer communications.
- Research, scope, and estimate Drupal solutions for enterprise applications.
- Combat competitive threats and educate potential customers on hirify.global’s key values.
- Participate in customer-facing meetings and maintain relationships with partners and prospects.
Requirements
- B.S. or similar technical degree in Computer Science, IT, or Information Services.
- 1-3 years of working experience in a customer-facing role; pre-sales experience preferred.
- Experience at a SaaS company, or familiarity with Drupal and cloud architectures.
- Passion for the web and open-source development.
Nice to have
- Loves technology and problem-solving with a desire to go in-depth on technical solutions.
- Excellent communication and interpersonal skills, with the ability to present technical concepts to small and medium-sized audiences, including C-level executives.
- Demonstrates good questioning techniques and effective interpretation skills to understand customer use cases and challenges.
- Willingness to learn and collaborate with AI tools to enhance processes and achieve goals.
Culture & Benefits
- Best-in-class benefits to help employees and their families maintain a healthy body and mind.
- Competitive healthcare coverage and wellness programs.
- Take it when you need it time off and parental leave.
- Recognition programs.
- Embraces innovation and the potential of AI to enhance processes.
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