VP Account Management (Gaming)

TL;DR

VP Account Management (Gaming): Leading and managing the Account Management team to drive client revenue growth for game studios with an accent on developing strategies, identifying opportunities, and business case development. Focus on transforming account management to a growth-focused function and maintaining deep industry knowledge to advise clients effectively.

Location: Must be based in Portugal

Company

hirify.global partners with leading game studios and innovative brands, offering end-to-end services across the product and customer lifecycle including design, development, art, quality assurance, localization, player support and analytics.

What you will do

• Lead and manage the Account Management team to achieve revenue growth objectives.
• Develop and implement measurement models and diagnostic tools for performance and training needs.
• Evaluate and contribute to the design of account growth incentive plans.
• Develop business cases and perform financial analysis in support of key business decisions.
• Transform the account management organization from a retention-focused function to a growth-focused function.
• Act as an escalation point for customer issues, ensuring satisfactory and prompt resolution.

Requirements

• 10+ years of experience in account management.
• Strong game production background at an executive level.
• Good understanding of business and business development as it applies to supporting game development and game studios.
• Proven ability to develop and communicate compelling strategies and value propositions to align capabilities to client needs.
• Experience developing account plans and strategies for growth and client satisfaction.
• Ability to lead and manage an Account Management team.