Solutions Engineer (AI)

TL;DR

Solutions Engineer (AI): Defining and demonstrating value across the entire sales cycle, ensuring customer needs and insights are at the core of AI-powered solutions with an accent on technical discovery, value presentations, tailored Proof of Concepts (POCs), managing RFPs, and customer security questions. Focus on translating complex business challenges into tailored hirify.global solutions and collaborating cross-functionally with Product and Engineering.

Location: Chicago, Illinois (Hybrid, in-office at least three days per week). Salary range provided for candidates within the Greater Chicago Area.

Salary: $146,750 - $193,500 OTE (yearly)

Company

hirify.global is an AI Customer Service company on a mission to help businesses provide incredible customer experiences using its advanced AI agent, Fin.

What you will do

• Lead technical discovery to identify and address customer needs.
• Deliver an exceptional pre-sales experience by articulating hirify.global's value and technical expertise.
• Conduct impactful, value-based solution reviews and in-depth technical sessions.
• Design and lead tailored Proof of Concepts (POCs) that showcase hirify.global's capabilities.
• Serve as the primary resource for RFPs and customer security questions.
• Collaborate cross-functionally with Product and Engineering to represent the customer voice and gather feedback.

Requirements

• Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships.
• Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
• Ability to solve problems independently and thrive in collaborative team environments.
• Familiarity with managing POCs, RFPs, and addressing complex security questions.
• Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity.
• Willing and able to travel occasionally.

Culture & Benefits

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Flexible paid time off policy.
• Paid Parental Leave Program.
• 401k plan & match.
• Hybrid working policy with in-office attendance three days per week.