UX Researcher III, Consumer (AI)

TL;DR

UX Researcher III, Consumer (AI): Shaping products at the intersection of AI, healthcare, and human behavior, generating insights, and partnering with cross-functional teams to solve the right problems for real people. Focus on influencing strategy, guiding product direction, and elevating the quality of user experience through rigorous, human-centered research.

Location: Hybrid, San Bruno, California. Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States.

Salary: $117,500–$176,000 USD (yearly)

Company

hirify.global is an Alphabet subsidiary applying a data-driven approach to transform healthcare, focusing on generating and activating data from diverse sources to improve health outcomes.

What you will do

• Generate insights that shape AI-powered experiences helping people understand and act on their medical data.
• Partner with product, clinical, and engineering teams to design dynamic, personalized care pathways.
• Build a deep understanding of user needs to inform a patient-centered platform for longitudinal health insights.
• Lead end-to-end research to inform personalized care recommendations and health-management experiences.
• Design and execute mixed-methods research (qualitative and quantitative), including interviews, usability testing, diary studies, and surveys.
• Synthesize and communicate insights through storytelling, frameworks, and visual artifacts to influence product strategy and design decisions.

Requirements

• BA/BS in Social Sciences, Human-Computer Interaction, Product Design or related field, or equivalent work experience.
• 4+ years of applied UX research experience in product or service design environments.
• Able to independently manage multiple workstreams with a bias toward action.
• Strong command of qualitative and quantitative methods and tools (e.g., Dscout, Qualtrics), with the ability to analyze complex datasets and apply basic statistics.
• Must not require employer sponsored work authorization now or in the future for employment in the United States.

Nice to have

• M.A/M.S./Ph.D. in Social Sciences, Human-Computer Interaction, Product Design or related field.
• Experience in healthcare research, including consumer healthcare, digital health, or regulated domains.
• Experience working on AI-powered or data-driven products.
• Experience driving alignment in fast-paced, ambiguous 0→1 environments.

Culture & Benefits

• Work on AI that has real health impact, shaping products at early stages.
• Collaborate with world-class designers, engineers, and clinicians.
• High ownership, trust, and impact within the role.
• Offers flexibility, resources, and competitive benefits to support whole-person well-being.
• Culture of inclusion, belonging, and equitability (VIBE).