Account Manager (SaaS, Digital Media)

TL;DR

Senior Account Manager (SaaS, Digital Media): Owning and growing a portfolio of existing enterprise clients for type and technology solutions with an accent on building deep relationships, driving adoption, and identifying new revenue opportunities. Focus on leading strategic conversations, closing upsell/cross-sell opportunities, and maintaining accurate forecasting.

Location: Hybrid in Berlin, Germany. Must be based in Germany.

Company

hirify.global is a product company specializing in the design, development, licensing, and management of typefaces and font technologies for global brands and creative professionals.

What you will do

• Own and grow a portfolio of existing enterprise accounts, achieving and exceeding retention and expansion targets.
• Develop and execute strategic account plans to uncover opportunities and drive revenue growth.
• Identify, qualify, and close upsell and cross-sell opportunities by aligning solutions to client objectives.
• Act as a trusted partner and advisor, building credibility through product expertise and industry insight.
• Lead client conversations end-to-end, including renewals, negotiations, and expansion discussions.
• Collaborate with marketing, product, and customer support teams to ensure seamless delivery and client value.

Requirements

• Bachelor’s degree in business or related field.
• Native in German and Fluent in English (C1).
• Experience in account management, sales, or customer growth within SaaS, digital media, or technology environments.
• Demonstrated success in meeting or exceeding sales and retention goals.
• Excellent communication, negotiation, and presentation skills.
• Strong abilities in prospecting, planning, and implementing Account and Territory Management strategies.
• Understanding of CRM technology, preferably Salesforce.
• Ability to travel up to 25% annually.

Culture & Benefits

• Hybrid work arrangements and competitive paid time off programs.
• Competitive compensation with corporate bonus program and uncapped commission.
• Creative, innovative, and global working environment.
• Professional onboarding program and robust targeted sales training.
• Development and advancement opportunities with high internal mobility.