Senior Account Manager (SaaS)

TL;DR

Senior Account Manager (SaaS): Shaping and growing long-term customer relationships and driving commercial impact by identifying needs and delivering tailored solutions with an accent on account expansion, up-selling, and cross-selling. Focus on managing a strategic portfolio, preventing churn, and collaborating with internal teams to enhance customer experience.

Location: Hybrid in Berlin, Germany. Relocation support is provided for candidates moving to Berlin.

Salary: €65,000–€100,000 per year

Company

hirify.global is building intuitive, powerful recruiting software to help businesses find the right people effortlessly.

What you will do

• Own and grow a portfolio of strategic accounts as the main point of contact.
• Identify customer needs and translate them into tailored solutions.
• Drive account expansion through proactive up- and cross-selling opportunities.
• Lead consultative conversations and deliver persuasive presentations.
• Manage pipeline, forecasts, and opportunities using Hubspot.
• Proactively prevent churn through strong stakeholder engagement and account strategy.

Requirements

• 5+ years of experience in Account Management, Sales, or Customer Success with a strong commercial focus, ideally in SaaS or Tech.
• Proven track record in account growth and measurable revenue impact.
• Sales drive with confidence in spotting opportunities, closing deals, and expanding accounts.
• Strong communication and presentation skills in German and English.
• Proactive, structured, and independent working style with ownership.
• Customer-centric mindset to turn business challenges into solutions.

Nice to have

• Fluency in French.
• Experience in HR Tech or similar B2B environments.

Culture & Benefits

• Hybrid work policy, with 104 days per year remote post-probation.
• Apple hardware (MacBook).
• Team events, brunches, sports activities, and quarterly gatherings in Berlin.
• Competitive salary tailored to experience level.
• Relocation support including paperwork assistance, travel, and one month of furnished accommodation.

Hiring process

• Intro call (~30 min)
• Role-fit interview (~30 min)
• Case study (~60 min)
• Meet the leadership team (~60 min)