Sales Engineer I (AI)

TL;DR

Sales Engineer I (AI): Running product demonstrations and proofs of concept for an AI-powered customer communications platform with an accent on identifying key customer requirements and presenting suitable hirify.global solutions. Focus on in-depth product knowledge, technical tools for network environment testing, and partnering with sales teams throughout the sales process.

Location: Vancouver, Canada

Salary: $81,600 - $103,200 CAD

Company

hirify.global is a leading AI-powered customer communications platform, transforming how businesses communicate with their customers.

What you will do

• Perform 2-3 product demonstrations daily.
• Deliver high-touch proof of concepts to customers.
• Learn and utilize technical tools for network environment testing.
• Complete a Sales Engineering Demo Certification.
• Partner with the Commercial Sales team throughout the entire sales process.

Requirements

• 1-2 years of customer-facing experience in roles such as Solution Architect, Sales Engineer, or Solutions Consultant.
• Technical curiosity and excitement for delivering technology solutions.
• Experience with scripting languages like JavaScript and Python.
• Excellent understanding of modern cloud communications platforms such as Google Workspace and Microsoft 365.
• Experience with Business VoIP Telephony Services (On-Premise or SaaS) and Contact Center solutions (On-Premise or SaaS).
• Understanding and experience with VoIP CODECs and technologies including G.711, G.729, G.722, OPUS, H.264, VP8, VP9, WebRTC, H.323, SIP, and Network Analyzers.
• Knowledge of Network Infrastructure (Firewalls, Routers, Switches & Wireless) and WAN Technologies (MPLS, VPLS & SD-WAN).
• Experience with Data Center Technologies (Public & Private Clouds) and software components involved in enterprise service delivery (web servers, application servers, databases, web services).

Culture & Benefits

• Competitive benefits and perks package.
• Robust training program for professional development.
• Inclusive office environments designed for collaboration and connection.
• Recognized as a certified Great Place to Work.
• Emphasis on a collaborative team working towards shared mission.