Account Manager

TL;DR

Account Manager: Establishing excellent client relationships and serving as a client advocate to ensure quality delivery of services, with an accent on deepening client relationships and finding opportunities to solve client challenges. Focus on supporting client growth and adapting to digital transformation in communication.

Location: Remote, must be based in the Vancouver area, Canada. Also lists Victoria, BC as a location.

Salary: $82,000 – $92,000 CAD plus a commission variable (uncapped commissions and additional incentives).

Company

hirify.global is a global leader in digital communications, providing solutions like virtual events, live streaming, press release distribution, and media monitoring to over 13,000 clients globally.

What you will do

• Establish and maintain excellent working relationships with assigned clients.
• Serve as a client advocate to ensure quality delivery of services.
• Connect with clients regularly to deepen relationships and identify growth opportunities.
• Find opportunities to solve client challenges and support their growth.

Requirements

• Bachelor's degree from an accredited college or university in business administration, communications, marketing, or a related field, or equivalent work experience.
• Minimum of two years business-to-business experience in a customer service capacity.
• Minimum three years of account management or sales experience.
• Must be based in the Vancouver area, Canada.

Nice to have

• Minimum one year of business-to-business experience in a technical customer service capacity.

Culture & Benefits

• Global collaboration with team members in 17 countries.
• Comprehensive health benefits and wellness programs.
• Quarterly recognition awards and curated learning libraries offering over 8,000 free courses.
• Flexibility to work from home on Mondays and Fridays.
• Diversity is celebrated and supported through inclusive Employee Resource Groups.