TL;DR
Account Manager (Enterprise SaaS): Own post-sale success and retention for a defined Enterprise portfolio with an accent on value realization, renewal ownership, and executive engagement. Focus on translating pre-sale objectives into actionable success plans, building trusted relationships with executive sponsors and champions, and proactively identifying risks.
Location: Must be based in the United States
Salary: $118,500 - $210,000 USD
Company
hirify.global's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers.
What you will do
- Own post-sale success and retention for a defined Enterprise portfolio.
- Lead strategic business reviews demonstrating impact and roadmap alignment.
- Build trusted relationships with executive sponsors and champions.
- Proactively identify risks and escalate appropriately.
- Surface opportunities for account growth and expansion in partnership with AEs.
- Collaborate cross-functionally to ensure customer commitments are met.
Requirements
- 5–7 years of Enterprise SaaS account management experience.
- Proven ownership of renewals with complex, multi-stakeholder customers.
- Strong executive presence and strategic communication skills.
- Demonstrated success driving change management in multi-location organizations.
- Ability to prioritize, set boundaries, and focus on high-impact work.
Nice to have
- Healthcare experience is a plus.
Culture & Benefits
- Full Medical, Dental, and Vision (up to 100% covered).
- 401K and commuter benefits.
- Flexible PTO.
- High-impact work that directly improves the healthcare experience for millions.
- Equal opportunity employer and value diversity at our company.
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