Advanced Inside Sales Representative

TL;DR

Advanced Inside Sales Representative: Managing a portfolio of existing business accounts and identifying upsell opportunities for a global software and services company. Focus on qualifying customer needs, improving sales processes, and maintaining high customer satisfaction.

Location: Hybrid (8 days/month) in Berlin, Germany. Opportunity to work from anywhere for 20 days within 12 months. Applicants may be required to appear onsite at a hirify.global office as part of the recruitment process.

Company

hirify.global is a technology-led global software and services company innovating the way professionals and businesses work.

What you will do

• Identify and develop new business opportunities for core offerings.
• Handle outbound sales, product renewals, and upsell.
• Process and manage high-impact customer orders.
• Maintain detailed and accurate customer records, including meeting and email activity.
• Follow up on leads and convert them into sales.
• Develop and present comprehensive sales quotes and proposals.

Requirements

• Strong verbal and written communication skills in German and English.
• Extensive experience in customer service and account management.
• Proficient use of Customer Relationship Management (CRM) tools.
• Capability to understand and resolve complex customer issues.
• Strong organizational and time-management skills.
• Basic analytical skills for tracking performance and metrics.

Nice to have

• Familiarity with the organization's or similar industry-like products and services.

Culture & Benefits

• Hybrid working in Berlin with flexible hours.
• 30 days of vacation.
• 20 days a year to work from anywhere globally.
• Company events and a Volunteer Day.
• Company pension plan and health offers.
• E-learning via LinkedIn and other training and development opportunities.

Hiring process

• Candidates are asked to participate in interviews without the assistance of AI tools or external prompts.
• The interview process is designed to assess individual skills, experiences, and communication style, including in-person interviews.
• Use of AI-generated responses or third-party support during interviews will be grounds for disqualification.