Account Manager (SaaS Predictive Intelligence)

TL;DR

Account Manager (SaaS Predictive Intelligence): Building and scaling customer and revenue expansion engines, owning customer relationships end-to-end with an accent on driving renewals and identifying upsell/cross-sell opportunities. Focus on influencing messaging and GTM strategy based on real customer insights and laying the foundation for scalable account management processes.

Location: Remote, United States

Salary: $125,000–$200,000 (On-Target Earnings)

Company

hirify.global provides predictive intelligence software that enables enterprises to make data-driven decisions by integrating internal business systems with real-time external market signals.

What you will do

• Own and manage customer relationships post-sale, including onboarding, adoption, renewals, and expansion.
• Identify upsell and cross-sell opportunities within existing accounts and partner with leadership to close growth opportunities.
• Act as the voice of the customer, sharing feedback with product and founders to influence roadmap and GTM strategy.
• Help define and refine ICPs, value propositions, use cases, and account playbooks.
• Maintain accurate account data, forecasts, and renewal pipelines in Salesforce.
• Lay the foundation for scalable account management and post-sales processes.

Requirements

• 2–5 years of experience in Account Management, Customer Success, or post-sales roles in B2B SaaS or startups.
• Proven experience managing renewals and driving account expansion.
• Strong communication, relationship-building, and stakeholder management skills.
• Comfort working in early-stage environments with evolving processes.
• A curious, coachable mindset with a bias toward action.
• Excitement about building from 0 to 1 alongside founders.

Culture & Benefits

• Be one of the first revenue hires and directly shape customer and expansion strategy.
• Work closely with the founders and leadership team.
• Competitive compensation + meaningful equity.
• Opportunity to build something from the ground up with a talented, mission-driven team.