Client Relationship Manager (Healthcare)

TL;DR

Client Relationship Manager (Healthcare Revenue Cycle): Building and maintaining trusting relationships with hirify.global Health clients, ensuring overall satisfaction and identifying account expansion opportunities with an accent on managing implemented products, monitoring client health, and driving revenue growth. Focus on conducting client business reviews, performing workflow assessments, and providing strategic account management.

Location: Remote (United States)

Salary: $100,649–$174,459

Company

hirify.global is a global data and technology company that powers opportunities for people and businesses by redefining lending, preventing fraud, simplifying healthcare, and creating digital marketing solutions.

What you will do

• Build and maintain trusting relationships with hirify.global Health clients, focusing on their overall satisfaction.
• Manage all implemented products and monitor client health.
• Identify opportunities for account expansion and monitor product usage.
• Conduct Client Business Reviews and Workflow Assessments.
• Engage with the Customer Community and communicate with Customer Success Representatives.
• Provide Best Practices Recommendations and collect client feedback.
• Manage account profiles and ensure performance metrics accountability.

Requirements

• Must be based in the United States.
• Bachelor's degree.
• 4+ years' experience in the Healthcare IT industry or Healthcare Revenue Cycle in a similar role.
• Travel required, approximately 30% based on client needs.

Nice to have

• Familiarity with the broad range of hirify.global Health products and services.
• 3+ years' experience in a Provider-based background.
• 2+ years' experience with Salesforce.
• Conceptual understanding and some use of Gen AI, Co Pilot, and GPT.

Culture & Benefits

• Great compensation package and bonus plan.
• Core benefits including medical, dental, vision, and matching 401K.
• Flexible work environment, with the ability to work remote.
• Flexible time off including volunteer time off, vacation, sick, and 12-paid holidays.
• Commitment to an environment where everyone feels they belong and can excel, with a focus on inclusion and work/life balance.