UX Project Operations Manager

TL;DR

UX Project Operations Manager: Organizing and guiding multi-phase Design initiatives and supporting UX Product operations with an accent on defining requirements, tracking timelines, and driving communication across teams. Focus on bringing clarity to complex programs, managing risks, and refining planning and prioritization processes to ensure smooth delivery of great user experiences.

Location: Onsite in Sandy, UT, USA

Company

hirify.global is a global software corporation with over 8,500 employees, providing solutions for customer experiences, financial crime, and public safety, excelling in AI, cloud, and digital technologies.

What you will do

• Lead UX initiatives across various product lines and teams.
• Proactively define requirements and outcomes, ensuring clarity in complex programs.
• Manage timelines, plans, risks, and dependencies for UX and product initiatives.
• Run and facilitate meetings, checkpoints, reviews, and cross-functional syncs.
• Help refine planning, prioritization, and communication processes for Product and UX teams.
• Build partnerships with UX, Product, and R&D, identifying and closing cross-team gaps.

Requirements

• 4+ years of experience in program/project management, product operations, or related roles in a software or tech company.
• Excellent interpersonal and communication skills (written and verbal).
• Demonstrated ability to manage multiple priorities, plan timelines, and develop effective monitoring systems.
• Strong collaborator and team player in a matrixed organization.
• English: B2 required.

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• Exposure to UX processes or design teams.
• Understanding of software design and development processes (Agile or Scrum).
• Experience running meetings or coordinating multiple workstreams.
• Project or program certification (PMP, CSM).

Culture & Benefits

• Opportunity to take ownership, build relationships, and grow influence.
• Mindset centered on collaboration, humility, and continuous improvement.
• Work across UX, Product, and Engineering teams.
• Equal opportunity employer committed to diversity and inclusion.
• Ambitious environment challenging limits and setting high standards.