Sales Operations Manager (SaaS/AI)

TL;DR

Sales Operations Manager (SaaS/AI): Enabling the US Sales organization to operate efficiently, forecast accurately, and scale sustainably for an AI-first CX platform with an accent on turning data into insight, improving processes, and supporting high-quality deal execution. Focus on strategic planning, hands-on operational support, and optimizing the intersection of people, process, and systems in a fast-growing SaaS environment.

Location: Remote (USA)

Company

hirify.global (NASDAQ: hirify.global) is a market leader in AI, cloud, and digital software products, used by 25,000+ global businesses including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety.

What you will do

• Support GTM sales strategies, including territory management, target account planning, and headcount growth.
• Oversee the forecast submission process, ensuring accurate projections and streamlining the forecasting workflow.
• Support quote creation and deal structuring to ensure timely customer delivery and long-term company growth goals.
• Ensure pipeline hygiene and data accuracy for all pipeline metrics.
• Manage deal closing activities, including sales order and PO reconciliation, and accurate data input in CPQ and CRM.

Requirements

• Minimum 3-5 years of experience in sales operations or a related field.
• At least 2 years of experience specifically in a SaaS environment.
• Bachelor's degree in Business Administration, Finance, Economics, or a related field preferred.
• Strong understanding of SaaS processes, metrics, and customer expectations.
• Experience with forecasting models and commercial target setting.
• Knowledge of working with GTM tool stack, especially CRM (Salesforce or HubSpot).
• Familiarity with contract management and quoting tools (e.g., CPQ).
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.

Culture & Benefits

• Join an ever-growing, market-disrupting, global company.
• Work in a fast-paced, collaborative, and creative environment.
• Opportunity for continuous learning and growth with endless internal career opportunities across multiple roles.
• Be part of a passionate, innovative team that constantly raises the bar.