TL;DR

Sales Operations Manager (SaaS/AI): Enabling the US Sales organization to operate efficiently, forecast accurately, and scale sustainably for an AI-first CX platform with an accent on turning data into insight, improving processes, and supporting high-quality deal execution. Focus on strategic planning, hands-on operational support, and optimizing the intersection of people, process, and systems in a fast-growing SaaS environment.

Location: Remote (USA)

Company

%hirify_global% (NASDAQ: %hirify_global%) is a market leader in AI, cloud, and digital software products, used by 25,000+ global businesses including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety.

What you will do

Support GTM sales strategies, including territory management, target account planning, and headcount growth.
Oversee the forecast submission process, ensuring accurate projections and streamlining the forecasting workflow.
Support quote creation and deal structuring to ensure timely customer delivery and long-term company growth goals.
Ensure pipeline hygiene and data accuracy for all pipeline metrics.
Manage deal closing activities, including sales order and PO reconciliation, and accurate data input in CPQ and CRM.

Requirements

Minimum 3-5 years of experience in sales operations or a related field.
At least 2 years of experience specifically in a SaaS environment.
Bachelor's degree in Business Administration, Finance, Economics, or a related field preferred.
Strong understanding of SaaS processes, metrics, and customer expectations.
Experience with forecasting models and commercial target setting.
Knowledge of working with GTM tool stack, especially CRM (Salesforce or HubSpot).
Familiarity with contract management and quoting tools (e.g., CPQ).
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills.

Culture & Benefits

Join an ever-growing, market-disrupting, global company.
Work in a fast-paced, collaborative, and creative environment.
Opportunity for continuous learning and growth with endless internal career opportunities across multiple roles.
Be part of a passionate, innovative team that constantly raises the bar.