Senior Account Manager (AI)

TL;DR

Senior Account Manager (AI/DCO): Building and managing client relationships and project delivery for a content orchestration platform with an accent on DCO campaign management, quality assurance, and performance analysis. Focus on translating client needs into actionable deliverables, identifying optimization opportunities, and fostering professional growth within the team.

Location: Hybrid, minimum of 3 days a week in our New York office.

Company

hirify.global is a digital experience agency developing a next-generation content orchestration platform, ArtBot, that combines creative and performance engineering with AI-driven technology.

What you will do

• Manage a roster of clients, building and nurturing trusted agency and client relationships.
• Act as the primary point of contact for DCO campaigns, ensuring seamless, timely, and high-quality project delivery.
• Collaborate closely with internal teams to translate client needs into clear, actionable deliverables.
• Oversee and uphold rigorous quality assurance standards for all deliverables.
• Analyze campaign performance data, identify optimization opportunities, and provide clients with actionable insights.
• Participate in account financial management, including monitoring billing and identifying upsell/cross-sell opportunities.

Requirements

• 5+ years of proven experience in account management or similar client-facing roles within digital media, creative, or project management.
• Strong understanding of digital media landscapes and technical campaign launches; DCO or media planning/activation experience is a strong plus.
• Excellent communication and relationship management skills.
• Analytical skills with the ability to interpret data and identify optimization opportunities.
• Experience mentoring, training, or overseeing junior team members.
• Ability to work in our New York office for a minimum of 3 days a week.

Culture & Benefits

• Global maternity and parental leave.
• Competitive benefits packages, including vacation, flex days, and sick days.
• Access to online services for families and new parents.
• Summer Fridays (off at 3:00 PM local time).
• Access to 12 Affinity Groups.
• Internal learning and development programs and enterprise-wide employee discounts.