Staff Design Researcher (AI)

TL;DR

Staff Design Researcher (AI): Leading Horizon 3 innovation to imagine, shape, and validate breakthrough product concepts for the enterprise landscape with an accent on uncovering customer needs, de-risking concepts, and structured experimentation. Focus on leveraging technological advances across AI/ML, AGI, quantum computing, and blockchain to reimagine future customer experiences.

Location: Remote (US). Not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Salary: $141,520 - $208,000 USD (varies by location)

Company

hirify.global is a product company shaping the future of communications by delivering innovative solutions and empowering millions of developers worldwide.

What you will do

• Define and lead end-to-end qualitative and quantitative design research for early-stage, exploratory projects.
• Provide thought leadership and frameworks to connect research findings with business and product strategy.
• Synthesize complex data into clear, actionable narratives and frameworks for senior executives, product managers, and engineers.
• Collaborate with Product and Design to rapidly test new hypotheses via concepts, prototypes, and MVPs.
• Represent the voice of the customer and inspire teams to build solutions that surprise and delight.

Requirements

• 5+ years of experience in design research, user research, or a related field, preferably in innovation or new product development.
• Proven track record of leading ambiguous, zero-to-one research programs in fast-paced, high-growth tech companies.
• Mastery of a wide array of research methods, including ethnography, contextual inquiry, co-creation workshops, and rapid concept validation.
• Experience with qualitative and quantitative data, and ability to easily switch between big-picture thinking and tactical execution.
• Exceptional communication, storytelling, and influence skills with executive presence.
• Passion for working on highly cross-functional teams and an entrepreneurial, “builder” mentality.
• Bachelor’s or advanced degree in HCI, Design, Psychology, Anthropology, or a related discipline.

Nice to have

• Experience working with AI ML technology and customer engagement platforms.
• Experience working in trust, security, or fraud prevention.
• Experience guiding innovation in a multi-sided platform environment.
• Portfolio or case studies illustrating your impact on breakthrough product or business opportunities.

Culture & Benefits

• Remote-first work environment with a strong culture of connection and global inclusion.
• Competitive pay, generous time off, and ample parental and wellness leave.
• Comprehensive healthcare insurance and a 401(k) retirement account.
• Opportunity to participate in hirify.global’s equity plan and corporate bonus plan.
• Support for employee volunteering and donation efforts to build positive change in communities.