Mixed Methods User Experience Researcher (AI)

TL;DR

Mixed Methods User Experience Researcher (AI): Designing and executing mixed methods user experience research to inform product decisions for global travel experiences with an accent on integrating user insights throughout the product development lifecycle and applying AI/ML concepts to real-world products. Focus on analyzing complex data, translating findings into actionable recommendations, and advocating for user-centered design principles to shape the future of global travel.

Location: Hybrid, based in Austin, Texas, United States. Salary information is also provided for New York and Seattle.

Salary: $149,000–$208,500 (potential up to $238,500) per year

Company

hirify.global designs cutting-edge tech to make travel smoother and more memorable, and creates groundbreaking solutions for its partners.

What you will do

• Design and execute mixed methods user experience research using qualitative and quantitative approaches.
• Collaborate closely with product managers, designers, and engineers to integrate user insights.
• Analyze complex data sets and translate findings into actionable recommendations.
• Develop and communicate research plans, methods, and findings to stakeholders.
• Advocate for user-centered design principles across products and features.
• Familiarity with AI-driven systems and applying AI/ML concepts to real-world products.

Requirements

• Bachelor’s degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field; or equivalent experience.
• 5+ years of relevant professional experience in user experience research.
• Proven experience conducting both qualitative and quantitative user research.
• Ability to synthesize and present research insights to multidisciplinary teams.
• Ability to influence product direction through research findings.

Nice to have

• Advanced knowledge of mixed methods research techniques, including survey design, usability studies, in-depth interviews, and statistical analysis.
• Experience integrating research into agile, fast-paced product development environments.
• Demonstrated expertise in turning complex user data into actionable strategies.
• Experience safely and ethically integrating and operating AI/ML-enabled processes.
• Experience leveraging AI-powered research tools or applying AI/ML approaches to user research.

Culture & Benefits

• Full benefits package, including travel perks and generous time-off.
• Parental leave and a flexible work model.
• Career development resources to fuel passion for travel.
• Commitment to an inclusive work environment with a diverse workforce.
• Wellness & travel reimbursement, travel discounts, and IATAN membership.