IT Support Consultant

Location: Hybrid work in Warsaw, Poland, with work in the Q22 office

Company

hirify.global operates in a multinational IT services environment focused on technology projects and professional development.

What you will do

• Install, configure, maintain, repair, and replace hardware, software, printers, and phones.
• Provide end-user technical support in person, by phone, and through online channels.
• Respond to service issues and support requests, diagnosing and resolving technical problems efficiently.
• Create accounts for new users and support user onboarding.
• Document support procedures, technical configurations, and troubleshooting steps for knowledge sharing.

Requirements

• At least 2 years of IT experience.
• Good knowledge of Windows and macOS operating systems.
• Experience with Intune, help desk ticketing systems, and remote support tools.
• Strong problem-solving, analytical, and diagnostic skills.
• Excellent interpersonal skills, willingness to learn, and ability to maintain confidentiality.
• Ability to work in the hybrid Warsaw office setup.

Nice to have

• Experience with Linux.

Culture & Benefits

• Opportunities for career development and progression toward a Team Leader role.
• Internal Mobility Program with job rotations and exposure to diverse projects and technologies.
• Learning courses, certifications, technical and personal training, language courses, and access to IT events.
• Multinational working environment, CSR events, and team-building activities.
• Multisport benefit and referral program.
• Employment-contract benefits include cafeteria, life insurance, personal-event bonuses, and a volunteering day off.