Junior IT HelpDesk and Travel Coordinator

Location: Poland; onsite work required

Company

Global AI-first digital transformation and engineering partner delivering scalable products, platforms, data-driven solutions, and modern applications for international clients.

What you will do

• Provide first-line technical support for local users, including troubleshooting computers, peripherals, hardware, and basic network issues.
• Maintain conference rooms, video conferencing equipment, office IT infrastructure, and local network operations.
• Support the implementation of new office technology and perform minor hardware and service repairs.
• Manage inventory and coordinate purchases of small IT equipment and technical office supplies.
• Organize domestic and international business travel, including bookings, arrangements, and expense documentation.
• Respond to urgent technical and administrative requests while cooperating with internal teams and external vendors.

Requirements

• Previous experience in IT support, office administration, business travel coordination, or a similar role.
• Basic knowledge of computer hardware, peripherals, network infrastructure, video conferencing tools, and conference room equipment.
• Ability to diagnose and resolve basic technical issues independently and respond effectively to urgent situations.
• Strong organization, accuracy, attention to detail, communication skills, independence, and a proactive approach.
• Good knowledge of Microsoft Office.
• Good command of English is required for communication with international vendors and coordination of international business travel; willingness to work onsite in Poland is required.

Nice to have

• Familiarity with travel booking systems, IT ticketing tools, or business expense management systems.

Culture & Benefits

• Work in an onsite office environment within an international engineering and consulting organization.
• Collaboration with internal teams, external vendors, and professionals across multiple countries.
• Exposure to AI, data, cloud, intelligent automation, and digital product environments.
• People-first culture with a focus on engineering excellence, growth, and knowledge sharing.

Hiring process

• CV review.
• HR call followed by a manager interview.
• Final decision.