Implementation Manager (Fintech)

TL;DR

Implementation Manager (Fintech): Driving the adoption of hirify.global's accounting platform for new customers, configuring the software, and providing pre-go-live support. Focus on managing data migration, serving as a subject matter expert, and collaborating with product and engineering teams to address customer needs.

Location: Must be based in New York, with the entire team going into the office 5 days per week.

Salary: $100K – $140K

Company

hirify.global is a next-gen core accounting platform built for modern mid-market finance teams.

What you will do

• Lead the hirify.global implementation process for new customers, from kickoff to full go-live.
• Manage the migration of customer data from their previous accounting software based on client requirements.
• Serve as an hirify.global accounting subject matter expert for our customers to provide training sessions.
• Serve as the primary point of contact for assigned accounts during the implementation period.
• Collaborate with product and engineering teams to communicate customer bugs and feature requests.
• Develop and maintain implementation best practices and documentation.

Requirements

• 5+ years of experience in accounting audit, accounting or finance.
• Strong technical aptitude and ability to quickly learn new software platforms.
• Intermediate-level Microsoft Excel/Google Sheets skills.
• Bachelor's degree or equivalent experience in a relevant field.

Nice to have

• At least 1 year of experience in an implementation, solutions, or customer success role.

Culture & Benefits

• Highly proactive, adaptable, and capable of working in a fast-paced environment.
• Excellent attention to detail and ability to work under tight deadlines.
• Exceptional communication and interpersonal skills.
• Problem-solving mindset with the ability to translate customer needs into practical solutions.
• A growth mindset with a focus on continuous improvement.