Senior GCC Analyst (Fintech)

TL;DR

Senior GCC Analyst (Fintech): Championing front-line trading support for global clients and analyzing real-time market conditions to maintain market integrity, with an accent on mitigating unusual or inefficient behavior. Focus on developing data-driven solutions and managing end-to-end incident resolution in a high-stakes environment.

Location: Onsite in Singapore - Marina Bay

Company

hirify.global is the world’s leading derivatives marketplace.

What you will do

• Champion front-line trading support for global clients on market-event inquiries and product specifications.
• Analyze real-time market conditions and order flow, mitigating unusual or inefficient behavior to maintain market integrity.
• Oversee critical daily settlement data, product activations, and expirations, ensuring meticulous operational control.
• Drive complex internal and external client investigations, translating intricate technical or market issues into clear, concise solutions.
• Develop and execute ad-hoc data queries and sophisticated analysis, constructing data-driven solutions.
• Engage directly with clients via phone and electronic channels and collaborate across global teams for incident resolution.

Requirements

• Proven experience in a customer-facing support role within financial services, preferably trading or technical support.
• Strong understanding of Futures and Options markets and trading concepts.
• Extensive experience utilizing leading industry charting and news platforms (e.g., Bloomberg, Refinitiv Eikon).
• Demonstrated ability to analyze statistical trends from trading activity, including price movement, volume, and volatility.
• Exceptional written and verbal communication and problem-solving skills with a track record of effective stakeholder management.
• Ability to work Saturday - Wednesday, 06:45-17:00 SGT.

Nice to have

• Experience with investigative and analytical tools.

Culture & Benefits

• A supportive environment fostering career progression and continuous learning.
• Broad exposure to CME's diverse products and asset classes.
• An inclusive culture and work alongside a team of leading experts.
• The company embraces employees' unique experiences and skills to ensure perspectives are acknowledged and valued.