BPM Intern (Fintech)

TL;DR

BPM Intern (Fintech): Supporting the design, optimization, and documentation of business processes across global operations with an accent on data quality, SOP development, and cross-functional collaboration. Focus on driving operational excellence and continuous improvement initiatives within a fast-paced, data-driven environment.

Location: Must be based in Singapore (Hybrid: 3 days/week in office).

Company

hirify.global is a fast-growing, tech-enabled B Corp that simplifies back-office operations for micro SMEs through proprietary software and AI.

What you will do

• Support the design, continuous improvement, and optimization of business processes.
• Develop and maintain process documentation, including SOPs and process flow diagrams.
• Audit the quality, integrity, and comprehensiveness of operational data.
• Assist in cross-functional collaboration across operations teams and countries.
• Support the delivery of training and e-learning materials for new processes.
• Drive various initiatives and projects under the guidance of BPM managers.

Requirements

• Must be based in Singapore.
• Bachelor's degree (final year or fresh graduate).
• Strong analytical and critical thinking skills with a flair for data analysis.
• Strong project management experience with attention to detail.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Highly collaborative mindset with strong interpersonal skills.

Culture & Benefits

• Hybrid work model with 3 days per week in the office.
• Flexibility in working hours to accommodate personal needs.
• Opportunity to work fully remote from anywhere in the world for 1 month each year.
• Exposure to AI-driven operational tools and a regional center of AI excellence.
• Commitment to a diverse, inclusive, and B Corp certified work environment.
• Emphasis on ownership, humility, and structured thinking.

Hiring process

• TA Screen: 30-minute video call with HR.
• Technical assessment: 45-minute chat with the hiring manager.
• Soft-skill assessment: 45-minute conversation with leadership.