Account Manager, Public Sector

TL;DR

Account Manager, Public Sector: Driving revenue and business growth for public sector clients by understanding agency missions, compliance requirements, workflows, and operational challenges hirify.global can help address with an accent on post-sale account ownership, adoption, and ongoing value. Focus on navigating complex public-sector organizations to align stakeholders, identify expansion opportunities, and ensure successful product integration and performance.

Location: Remote (Candidates must be legally authorized to work in the United States and must live in the United States)

Salary: $120K – $160K

Company

hirify.global is a configurable identity platform built for businesses in a digital-first world, helping verify individuals and organizations while combating fraud, used by companies like Instacart and OpenAI.

What you will do

• Partner with state, local, and education customers to understand agency missions and challenges.
• Own the end-to-end post-sale experience for SLED accounts, including onboarding and implementation.
• Monitor product usage and performance, guiding customers on optimization.
• Navigate complex public-sector organizations to align technical, operational, and executive stakeholders.
• Drive long-term value through regular health reviews, data-informed recommendations, and proactive engagement.
• Identify expansion opportunities within existing agencies by understanding evolving needs and funding cycles.
• Establish and maintain strong, multi-threaded relationships with agency leaders as a trusted public-sector advisor.
• Proactively manage renewals and contract extensions in alignment with public-sector procurement timelines.
• Serve as the subject matter expert on hirify.global’s products and fraud mitigation best practices.

Requirements

• 5+ years of experience managing post-sale relationships for state, local, or education customers, with a strong understanding of public-sector procurement processes.
• Proven ability to drive onboarding, adoption, renewals, and account growth by building trusted relationships and analyzing usage data.
• Familiarity with identity verification or other fraud detection solutions (or a strong willingness to learn).
• Self-motivated, detail-oriented, with a competitive edge and strong work ethic.
• Candidates must be legally authorized to work in the United States and must live in the United States.

Culture & Benefits

• Comprehensive medical, dental, and vision benefits.
• 3% 401(k) contribution.
• Unlimited PTO and quarterly mental health days.
• Family planning benefits, professional development stipend, and wellness benefits.
• Opportunity to join a rapidly growing company and world-class sales team.