Account Manager (AdTech)

TL;DR

Account Manager (AdTech): Servicing all aspects of customer accounts and relationships for digital media measurement and analytics, with an accent on campaign oversight from kick-off to billing and delivering world-class customer service. Focus on identifying churn risks, strategic client conversations, and recommending product strategies to meet customer goals.

Location: Onsite in Chicago, IL

Salary: $54,000–$96,000

Company

hirify.global is a leading software platform for digital media measurement, data, and analytics, helping brands optimize digital ad investments.

What you will do

• Service customer accounts, overseeing campaigns across kick-off, implementation, launch, reporting, remediation, and billing.
• Work collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams to deliver solutions.
• Recommend and implement strategies for driving ongoing client product needs.
• Educate customers about the hirify.global product suite and its leverage for their goals.
• Establish and maintain strategic account plans for top-tier advertisers.
• Identify potential churn risks and escalate to appropriate stakeholders.
• Perform monthly audits of the book of business and maintain AM dashboard.

Requirements

• 2-4 years overall work experience, with 1-2 years in Sales or Account Management.
• Deep understanding of the online advertising industry.
• Bachelor’s Degree from an accredited institution.
• Exceptional command of Microsoft Excel and PowerPoint.
• Direct experience working at an advertising agency, publisher, ad network, or demand-side platform.
• Experience with Ad Serving technology and comprehensive understanding of the online media marketplace.
• Proven ability to handle multiple deliverables with tight deadlines and manage competing priorities.
• Outstanding written and verbal communication skills.

Culture & Benefits

• Opportunity to play a key role in driving a new business to success in the advertising technology space.
• Eligible for bonus/commission, equity, and benefits.
• Values diversity and encourages applications from all candidates, even if they do not meet 100% of criteria.