Director, Franchise Operations (Minecraft)

TL;DR

Director, Franchise Operations (Gaming) - Minecraft: Building and implementing scalable operational frameworks for a global franchise with an accent on process efficiency, governance models, and strategic alignment with product roadmaps. Focus on driving clarity across worldwide teams, optimizing delivery milestones, and ensuring continuous improvement in franchise performance.

Location: Onsite in Redmond, Washington, United States

Salary: USD $130,900–$277,200 per year

Company

hirify.global Studios, creators of Minecraft, is on a mission to build a better world through the power of play, fostering a global and diverse community.

What you will do

• Design and implement operational frameworks to bring clarity and efficiency to a global franchise.
• Partner with product teams to align operational strategies with development roadmaps and delivery milestones.
• Establish governance models and transparent reporting mechanisms to foster accountability.
• Collaborate across a global studio with engineering, product, and business teams to streamline workflows.
• Translate complex concepts into actionable insights for diverse audiences.

Requirements

• Bachelor's Degree in Business, Operations, Finance, or related field.
• 8+ years experience in program management, process management, or process improvement.
• Proven experience in operations leadership within gaming, entertainment, or technology industries.
• Track record of shipping products and leading product development cycles.
• Analytical, critical thinking, and problem-solving skills to tackle complexity.
• Communication skills to tailor messaging for broad, global audiences.

Nice to have

• Master's Degree in Business, Operations, Finance, or related field.
• 12+ years experience in program management, process management, or process improvement.
• Demonstrated ability to influence stakeholders and drive alignment across multiple teams.

Culture & Benefits

• Visionary leadership that balances strategic vision with operational detail.
• Collaborative mindset that builds trust and transparency across global teams.
• Empowerment and accountability, creating clarity in roles and expectations.
• Adaptability and resilience in dynamic environments.
• Champions creativity, continuous improvement, and inclusive practices.
• Commitment to operational rigor, innovation, and cultural diversity.