Emerging Account Executive (AI)

Location: New York City, NY or San Francisco, CA; hybrid policy requires staff to work from one of the offices at least 25% of the time.

Annual OTE compensation: $222,800–$290,000 USD.

Company

Anthropic builds reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Manage a portfolio of approximately 80 startup accounts, maintaining retention and identifying expansion opportunities.
• Build scalable customer engagement models using Claude and automation for a high-volume customer base.
• Identify high-potential accounts and coordinate transitions to expanded coverage.
• Develop and document best practices for scaled customer engagement.
• Conduct account health checks, identify churn risks, and advise customers through AI transformation.
• Partner with Applied AI and other cross-functional teams to support technical customer needs and share product feedback.

Requirements

• 3–5 years of experience in sales, account management, customer success, or a related field.
• Ability to manage multiple priorities and a high volume of customer relationships.
• Strong communication skills and the ability to build rapport across customer personas.
• Analytical mindset with confidence using data to prioritize accounts and identify trends.
• Interest in emerging technologies and AI, with comfort working in ambiguous, fast-changing environments.
• Bachelor’s degree or an equivalent combination of education, training, and experience.

Nice to have

• Experience with consumption-based or usage-based pricing models.
• Familiarity with technical products, APIs, or developer-focused solutions.
• Experience with startup customers or in a high-growth startup environment.
• Exposure to AI/ML concepts and applications.

Culture & Benefits

• Collaborative environment focused on high-impact AI research and trustworthy, steerable AI.
• Competitive compensation and benefits with optional equity donation matching.
• Generous vacation and parental leave.
• Flexible working hours and an office environment designed for collaboration.
• Visa sponsorship is available, with immigration lawyer support, although sponsorship cannot be guaranteed for every role or candidate.

Hiring process

• Candidates may use AI during the application process according to Anthropic’s candidate AI usage policy.