Senior Account Executive (AI)

TL;DR

Senior Account Executive (AI): Owns the full enterprise sales cycle for an AI-powered knowledge management platform, from prospecting to closing deals. Focus on creating qualified pipeline, leading consultative discovery, building compelling value cases, and orchestrating resources to de-risk complex programs.

Location: Remote, must be based in the United States. Travel as needed to customers, partners, and events.

Company

hirify.global provides an AI-powered knowledge management platform used by large, complex enterprises to speed troubleshooting, standardize processes, and elevate customer and agent experiences.

What you will do

• Own the full enterprise sales cycle from territory planning and prospecting to multi-threaded discovery and close.
• Create qualified pipeline via targeted outbound, event follow-up, ABM plays, and collaboration with SDRs/Marketing.
• Lead consultative discovery with stakeholders to uncover knowledge/workflow gaps, AI enablement requirements, and success metrics.
• Build compelling value cases (TCO/ROI, KPI impact) and navigate legal, security, and procurement processes.
• Orchestrate resources (Solutions Consulting, Product, Services, Customer Success, Marketing, Partners) to run tailored demos, POCs/pilots, and reference calls.
• Align with channel and alliance partners to expand reach within target accounts and co-sell into strategic opportunities.
• Secure initial wins and drive expansion across use cases (agent assist, self-service, knowledge creation/governance) and adjacent teams/regions.
• Provide customer feedback to Product and Marketing, especially around AI authoring, integration patterns, and KCS practices.

Requirements

• Proven enterprise hunter/closer with consistent achievement against new-logo and expansion targets selling B2B SaaS into complex, multi-stakeholder environments.
• Fluent in value-based, MEDDICC-style selling, multi-threading, and executive storytelling.
• Domain familiarity with Knowledge Management, Contact Center, Service Desk/ITSM, or adjacent CX/EX workflows.
• Credible on AI, able to discuss AI authoring vs. retrieval/search patterns, data governance, and integration choices with technical and business leaders.
• Exceptional pipeline discipline, forecasting accuracy, and command of Salesforce and sales collaboration tools.
• Excellent communication (written, verbal, and presentation) with executive presence to influence VP/C-level stakeholders.

Nice to have

• Experience selling into large, complex enterprises in high-tech or financial services.
• Knowledge of KCS practices (certification a plus) and exposure to knowledge governance/curation programs.
• Familiarity with CCaaS/CRM/ITSM ecosystems (e.g., Genesys/NICE/Five9; Salesforce/ServiceNow).
• Comfort collaborating with partners and alliances to source/influence pipeline and co-sell into strategic accounts.

Culture & Benefits

• hirify.global fosters smart, creative teams and a global culture of growth and possibility.
• The operating model has always supported remote work and will continue to do so.
• You'll sell a differentiated, AI-forward solution backed by a roadmap doubling down on AI for content authoring/governance.
• Benefit from strong marketing tailwinds and clear ICP focus, with the ability to shape outcomes for marquee brands.
• hirify.global is an Equal Employment Opportunity Employer.