Senior Strategic Account Director (SaaS)

Location: Colombia; remote workplace

Company

Provides technology and services for digital content creation, marketing automation, personalization, and client growth.

What you will do

• Manage strategic accounts as the primary client contact and build long-term partnerships.
• Identify and develop upselling, cross-selling, and contract expansion opportunities.
• Lead account strategies and the end-to-end sales process from opportunity identification through negotiation and close.
• Collaborate with marketing, product, and customer success teams to deliver against client expectations.
• Track account health, pipeline progression, KPIs, and growth opportunities for leadership.
• Monitor digital marketing trends and provide strategic insights to clients and internal teams.

Requirements

• 7+ years of experience in strategic sales, account management, or business development, preferably in SaaS, technology, or digital marketing.
• Proven success expanding key accounts and meeting or exceeding revenue targets.
• Strong knowledge of digital content creation, marketing automation, and the digital marketing ecosystem.
• Excellent relationship-building, communication, negotiation, presentation, strategic thinking, and problem-solving skills.
• Ability to engage senior stakeholders, navigate complex multi-stakeholder environments, and drive consensus.
• Comfort with CRM and reporting platforms, including Salesforce or HubSpot; a bachelor's degree in business, marketing, or a related field is required.

Nice to have

• MBA or a similar advanced degree.

Culture & Benefits

• Remote work from Colombia with flexibility and no commuting requirement.
• Private health insurance, mental health and wellness support, and dental and vision coverage of up to COP 2 million per year.
• Mentor, wellbeing, learning, volunteer, and employee community programs.
• Annual wellbeing day and up to COP 400,000 per year for books, subscriptions, or career-development materials.
• Inclusive workplace with employee resource groups and a commitment to diversity.