Senior Content Designer

TL;DR

Senior Content Designer: Designing content solutions for product use cases and interactions within the Marketplace Health & Trust team at hirify.global with an accent on human-centered design practices and information architecture methods. Focus on driving content tests to improve customer experience and contributing frameworks to advance content practice.

Location: United States - Texas - Austin

Salary: $173,000.00 to $242,500.00 in Austin

Company

hirify.global brands power global travel for everyone, everywhere, designing cutting-edge tech to make travel smoother and more memorable, and creating groundbreaking solutions for our partners.

What you will do

• Design thoughtful, intuitive content solutions for a range of product use cases and interactions.
• Apply human-centered practices and solid information architecture methods in your work.
• Apply sophisticated concepts around UI frameworks, modularity, localization, and reuse to craft content solutions that scale.
• Contribute to workshops that help others develop content-strategy knowledge and acuity.
• Partner across product and research teams to drive content tests that measurably improve the customer experience and resolve content bugs.
• Contribute frameworks, methods, critique, and knowledge that raise the bar for junior team members and help to advance our content practice.

Requirements

• Bachelor's degree or equivalent work experience, as well as experience in core skills such as UX Writing, Content Audits and Analysis, Content Mapping and Modeling, Information Architecture, and Storytelling.
• Able to audit, analyze, structure, create, and present content independently.
• Understanding of human-centered design (HCD) practices.
• A thoughtful, empathetic, and inclusive approach to content design.
• Exposure to working on content problems across systems and brands.
• Strong skills in facilitation and presentation, and the ability to communicate compelling rationale and narratives to your team and partners.

Nice to have

• A passion for travel and for hirify.global's mission.
• A portfolio of work that demonstrates your skills, especially in a platform or two-sided marketplace.
• Demonstrate a curiosity to explore and apply emerging AI technologies, including prompt engineering and structured content.

Culture & Benefits

• Full benefits package including exciting travel perks, generous time-off, and parental leave.
• Flexible work model and career development resources.
• Wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.