Director, Solutions Consulting (Observability)

TL;DR

Director, Solutions Consulting (Observability): Leading and scaling a high-performing team of Solutions Consultants to drive technical sales strategy and achieve revenue targets with an accent on technical win methodologies, executive sponsorship, and operational excellence. Focus on building C-suite relationships, synthesizing market feedback for product roadmap influence, and ensuring technical differentiation against competitors.

Location: Must be based in Australia (Melbourne or Sydney) and requires ability to travel within the region. Visa sponsorship is not available for this position.

Company

hirify.global is a global product company developing an intelligent observability platform that empowers companies to thrive in an AI-first world.

What you will do

• Lead, mentor, and scale a team of Solutions Consultants, fostering technical excellence and value-based selling.
• Act as an executive technical sponsor for enterprise deals, building relationships with CTOs and CIOs.
• Define and optimize Solutions Consulting engagement models, including discovery standards and Proof of Concept frameworks.
• Partner with Regional Sales Directors to align technical resources with territory goals and ensure a healthy pipeline.
• Synthesize regional market requirements and competitive intelligence to influence the product roadmap.

Requirements

• 12+ years of experience in Pre-Sales/Solutions Consulting, with at least 3–5 years in a leadership or management role.
• Deep understanding of the Observability landscape (APM, Logging, Infrastructure) and Cloud ecosystems (AWS, Azure, GCP).
• Familiarity with OpenSource standards (OpenTelemetry, Prometheus, Grafana) and modern software architectures (Microservices, Serverless, Kubernetes).
• Mastery of value-based selling methodologies (e.g., MEDDPICC, Command of the Message).
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Ability to travel within the region to support key customer engagements and team offsites.
• Existing work authorization for Australia is required, as visa sponsorship is not available.

Nice to have

• MBA is a plus.
• Development experience in one or more of the following languages: Java, .NET, Ruby, C/C++, Python, JavaScript, React.
• Experience with open source technologies including Opencensus and ELK.

Culture & Benefits

• Fostering a diverse, welcoming, and inclusive environment.
• Flexible workforce model allowing fully office-based, fully remote, or hybrid work.
• Empowering all Relics to achieve professional and business success.
• Support for reasonable accommodation to complete the application or recruiting process.

Hiring process

• Identity and eligibility verification.
• Criminal background check required.