Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Building and managing client relationships and identifying new opportunities within existing accounts with an accent on governance framework management, KPI achievement, and contract renegotiation. Focus on becoming a trusted partner, driving business development, and ensuring client satisfaction in the financial services sector.

Location: Austin, Texas. Authorization to work in either the U.S. or Canada is a precondition.

Company

hirify.global is a global provider of API-based payment processing and wallet management infrastructure, powering payments for major banks, airlines, and innovative fintechs worldwide.

What you will do

• Proactively build and manage relationships with clients and their key personnel to become a trusted partner.
• Manage the governance framework with clients, and run key forums such as Steering Committees and Business Reviews.
• Identify and develop opportunities with existing clients.
• Ensure KPIs and targets are met.
• Manage the business side for development, enhancements, or change requests with the client and supporting internal teams.
• Create and maintain forecast models and ensure invoicing is current with the client.

Requirements

• 5+ years of Account Management experience within the financial services sector, with direct cards, payments, or issuer processing experience preferred.
• Strong written and verbal communication and presentation skills in English.
• Strong networking skills with the ability to build rapport both internally and externally.
• Ability to work independently as well as collaboratively within and across teams.
• Authorization to work in either the U.S. or Canada is a precondition of employment.

Nice to have

• Growth mindset.
• Ability to adapt and thrive in a fluid and fast-paced business environment.
• Ability to identify areas for improvement and raise with solutions in mind.

Culture & Benefits

• Inclusive and supportive environment with a strong culture of respect for all E6ers.
• Emphasis on continuous learning, improvement, innovation, and making an impact.
• People-first mentality with professional development and wellbeing support.
• Flexibility to work where you need to.