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Описание вакансии
TL;DR
Commercial Account Executive (Healthcare & Life Sciences): Engaging with existing customers and new leads to sell the Customer 360 platform with an accent on developing trusted relationships with C-suite decision makers and driving customer satisfaction. Focus on account planning, identifying upsell/cross-sell opportunities, and aligning long-term strategy to customer business objectives.
Location: This role supports multiple cloud offerings across the organization, with positions that may be office-based, office-flexible, or remote depending on the team. Roles are available in Illinois - Chicago, Georgia - Atlanta, New York - New York, Texas - Dallas, and California - San Francisco, implying a US-based work location or authorization.
Company
is a leading cloud-based software company specializing in Customer Relationship Management (CRM) and various cloud solutions, focusing on growing organizations of 250-10,000 employees.
What you will do
- Engage with existing customers and new leads to sell the Customer 360 platform.
- Build positive, trusted relationships with key team members and C-suite decision makers within your assigned accounts.
- Develop opportunities through both warm leads and whitespace prospecting.
- Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
- Coordinate internal resources to meet customer business needs.
- Drive growth within existing assigned accounts.
Requirements
- Average of 5-10 years of full cycle sales experience, with at least 3 years in the SaaS field.
- Proven experience in managing existing customer accounts to drive upsell/cross-sell opportunities, as well as acquiring new logo accounts (Hunter role).
- Ability to build and deliver professional presentations to customers.
- Ability to strategize effectively with a large extended team.
- Must be authorized to work in the United States due to specified locations.
Culture & Benefits
- Pioneers of the Pledge 1% model, providing product, grants, and community service.
- 7 paid volunteer days off a year and donation matching for charitable donations.
- World-leading benefits including health, life insurance, and retirement saving plans.
- Monthly wellness allowance.
- Flexible time off & leave policies.
- Parental benefits and additional perks and discounts.
- Month-long immersion and onboarding, including a product bootcamp, mentorship program, and weekly coaching.