Commercial Sales Development Representative (Observability, AI)

TL;DR

Commercial Sales Development Representative (Observability, AI): Qualify and nurture inbound leads while identifying and prospecting into target accounts to accelerate revenue growth with an accent on multi-channel outreach and building relationships. Focus on improving outreach sequences, maintaining CRM accuracy, and representing hirify.global’s mission and values as the first point of contact.

Location: Hybrid, must be based in NY and open to in-office presence

Company

hirify.global is building an OpenTelemetry-native, AI-centric observability platform that eliminates vendor lock-in and offers transparent pricing.

What you will do

• Qualify and nurture inbound leads from events, campaigns etc.
• Identify and prospect into target accounts through outbound outreach
• Research and map key accounts, identifying decision-makers and their needs
• Execute multi-channel outreach (calls, emails, LinkedIn, events) to build pipeline
• Collaborate with Account Executives to hand off qualified opportunities
• Maintain accurate and up-to-date information in our CRM

Requirements

• 1-2 years of experience in sales development (preferably in B2B SaaS), ideally in observability or a related tech space, with solid knowledge of the tool landscape and confidence engaging technical buyers
• Strong communication skills (written and verbal) in English
• A growth mindset and willingness to learn about technical products
• Confidence in cold outreach, handling objections, and booking qualified meetings
• Experience using modern sales tools like HubSpot, Apollo, LinkedIn SalesNavigator, or similar
• Must be based in NY and open to in-office presence

Culture & Benefits

• Competitive salary & commission structure
• Equity participation
• Collaborative and supportive team culture