Enterprise Account Director (Social Media)

TL;DR

Enterprise Account Director (Social Media): Supporting and nurturing top-tier enterprise clients, ensuring their growth and success with an accent on executive relationship management, especially within regulated or restricted environments. Focus on risk management, discretion, and operational rigor are essential.

Location: Hybrid in Boston, MA; Open to hiring fully remote candidates in select positions.

Salary: $175,000- $225,000 OTE

Company

hirify.global is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide.

What you will do

• Own the long-term success and commercial growth of a portfolio of enterprise clients, with accountability for retention, expansion, and multi-year value creation.
• Develop and execute tailored account success plans that align hirify.global’s capabilities to each client’s strategic business objectives.
• Serve as the primary point of contact across the full client lifecycle—onboarding, execution, expansion, and renewal—ensuring clarity, momentum, and accountability at every stage.
• Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to design solutions that solve real client problems.
• Be a visible, credible presence with senior client stakeholders, including VPs, C-suite leaders, and department heads.

Requirements

• 6+ years of experience in strategic account management, customer success, or enterprise sales, with direct ownership of revenue retention and growth.
• Proven experience working with enterprise brands in influencer or social marketing, ideally within regulated or highly restricted industries.
• Demonstrated success navigating complex enterprise buying cycles and multi-stakeholder decision-making environments.
• Exceptional communication, presentation, and negotiation skills, with the ability to command executive-level conversations.
• Strong operational discipline and time management skills to deliver against KPIs and defined business outcomes.
• Willingness to travel as needed to support key client relationships.

Culture & Benefits

• Committed to fostering a culture rooted in an inclusion-first mindset at every level of the company.
• Embracing the importance of hiring and building teams for culture add rather than culture fit.
• Openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.