Senior Solutions Engineer (AI)

TL;DR

Senior Solutions Engineer (AI): Bridging innovative product and customer needs by demonstrating hirify.global's platform value and driving complex technical sales. Focus on leading proof of concepts, designing bespoke post-sales implementation plans, and enhancing sales processes in a fast-paced environment.

Location: Hybrid (New York, United States). Requires visa sponsorship for US work if applicable. Commitment to 3 days in the office per week is required.

Salary: $160,000 – $180,000

Company

hirify.global is an AI incident response platform helping over 1,500 companies reduce incident response time and improve reliability.

What you will do

• Be one of the founding members of this small but mighty team.
• Work closely with the Sales, Customer Success, and Product teams to understand customer requirements and drive evaluations.
• Develop and continuously enhance a deep understanding of the platform's technical capabilities and integration possibilities.
• Plan and lead proof of concepts to demonstrate the platform's feasibility and effectiveness.
• Identify and improve sales processes by developing collateral for sales, enablement, and process.
• Work hand-in-hand with customers to build bespoke post-sales implementation/roll-out plans and guide them through the process.

Requirements

• Proven track record in a similar role, preferably at a SaaS company, with experience running complex technical sales processes.
• Inquisitive and curious nature, enjoying continuous learning about customers, technology, and incident management.
• Strong communication skills to explain complex topics clearly to technical and non-technical audiences.
• Experience with sales processes, problem-solving, and collaborating with customers to design solutions during pre and post-sales.
• Desire to work in a fast-paced start-up environment, operating with autonomy and building resources.

Culture & Benefits

• Market leading private medical insurance.
• Generous parental leave and annual leave/PTO allowance.
• First Friday of the month off.
• Competitive salary and equity.
• Remote working and personal development budget.
• Enhanced pension/401k.

Hiring process

• Application limits: apply for up to 3 positions within a 60-day window.
• If a role isn't the right fit, wait 90 days before reapplying for the same position.