Solution Specialist (Saas)

TL;DR

Solution Specialist (SaaS): Supporting the Sales team during the pre-sales phase, working closely with potential B2B customers across the DACH market with an accent on technical and product expertise during demos and discovery calls. Focus on ensuring prospects clearly understand how the SaaS platform solves their specific business needs and collaborating with internal teams.

Location: Remote in Europe

Company

hirify.global is building the future of hospitality tech with a SaaS platform that helps lodging providers boost revenues and get more direct bookings.

What you will do

• Support the Sales team during pre-sales activities, including discovery calls and product demos, engaging with hotel groups and translating their needs into solutions.
• Prepare and deliver tailored product demonstrations aligned with each prospect’s business context, showcasing workflows, integrations, and features.
• Analyze technical requirements raised during the sales process and coordinate with internal technical teams when needed.
• Collect structured feedback from prospects and early-stage customers and represent their needs internally to improve positioning and features.
• Track pre-sales activities, demo outcomes, and technical objections in CRM systems, providing insights to support sales effectiveness and product evolution.

Requirements

• At least 3 years of experience in a Solution Specialist, Sales Engineer, or similar B2B-facing role.
• Excellent written and verbal communication skills in English and Italian; German is a mandatory requisition, especially for the DACH market.
• Strong experience in B2B SaaS environments; exposure to hospitality or travel-tech is a plus.
• Good understanding of hospitality operations and B2B hotel workflows (front office, operations, revenue, distribution, guest communication).
• Comfort handling technical objections, solution design, and structured problem-solving in a pre-sales context.

Culture & Benefits

• Work in a top-performing team where you are important.
• Opportunity to join one of the best travel-tech sales teams in Europe.
• Remote working with frequent opportunities to meet up.
• Unforgettable team-building events.
• An environment where mistakes are allowed and your voice matters.