Solution Specialist (Saas)

TL;DR

Solution Specialist (Hospitality SaaS): Supporting the Sales team during the pre-sales phase by acting as a technical and product expert for B2B customers in the DACH market with an accent on translating customer needs into product use cases and delivering tailored product demonstrations. Focus on analyzing technical requirements, handling objections, and collaborating with internal teams to ensure successful deal closure and long-term customer value.

Location: Remote within Europe, with a focus on supporting the DACH market.

Company

hirify.global is a rapidly growing B2B SaaS startup in the hospitality tech industry, helping lodging providers boost revenues and direct bookings across 40+ countries.

What you will do

• Support the Sales team during pre-sales activities, including discovery calls and technical deep dives for B2B customers.
• Prepare and deliver tailored product demonstrations, showcasing workflows, integrations, and features.
• Analyze technical requirements, constraints, and edge cases, coordinating with internal teams for validation.
• Guide prospects through product capabilities, best practices, and implementation approaches.
• Contribute to pre-sales documentation, demo environments, FAQs, and internal enablement materials.
• Collect structured feedback from prospects and advocate for their needs internally to improve product and positioning.

Requirements

• At least 3 years of experience in a Solution Specialist, Sales Engineer, Pre-Sales, or similar B2B-facing role.
• Excellent written and verbal communication skills in English and Italian.
• German is a mandatory requisition, especially for the DACH market.
• Strong experience in B2B SaaS environments; hospitality or travel-tech exposure is a plus.
• Solid understanding of SaaS platforms, integrations, and workflows, with experience in CRM tools (e.g., HubSpot).
• Ability to manage multi-stakeholder conversations with sales, product, technical teams, and customer decision-makers.

Culture & Benefits

• Work in a small, fast-moving, and high-performing team where individual contributions are highly valued.
• An environment that promotes continuous growth, challenges the status quo, and encourages learning from mistakes.
• Opportunities to meet up frequently and participate in unforgettable team-building events.
• Access to the best software for automating repetitive tasks, allowing focus on customers and targets.
• A culture that values diverse ideas and projects, regardless of role or seniority.